Frequently asked Questions?
1. How do I place an order?
● We offer three easy ways to order/request for quotation:
● Order By Phone: 512-671-7627 (Monday - Friday 8 AM to 5 PM CST)
● Fax Your Order/Quotation: 512-671-7577 (24 hours a day)
● Email Directly to: firstname.lastname@example.org
2. Order on this website by clicking on PRODUCTS, MY ACCOUNT and logging in with your Custom User Name and Password. If you do not have a User Name and Password, use the Contact Us page and send a request for that. You can also call our office at 512-671-7627 to request a User Name for your account.
3. I would like pricing on your products, how do I get pricing?
● We can customize a price list for you. You may contact us and let us know what products you are interested in and the quantity you use and we can determine your pricing. We also have a catalog that we can send you that has a listing of our products that we carry. The catalog does not have pricing in it, but you can determine from that which products you would like to have pricing on.
4. How is your pricing compared to Sam's or Wal-Mart?
● We are VERY price competitive with other retail chain stores. The PLUS of ordering your supplies from Janitor's Warehouse is that we can DELIVER the products to your door. This keeps you and your employees at your office or home instead of in traffic or in long lines at the store for those supplies.
5 Do you sell to the public or strictly businesses?
● We sell to anyone. We have a showroom located at 3910 Gattis School Rd in Round Rock, Texas where you can view actual products and make purchases at the front counter. You may also call in your orders for delivery or pick up.
6 How do I set up and account?
● You may set up an account on a C.O.D (cash on delivery) or NET 30 Credit account basis.We accept credit cards as well as checks, cash, money orders at delivery. If you would like to set up a credit account, we could send you a credit application.
Janitor's Warehouse of Austin is a full line janitorial and packaging supply company. We stock a large supply of chemicals, equipment, sanitary products, can liners, paper goods as well as a wide variety of packaging supplies such as corrugated boxes, Bubble Cushioning, tape, peanuts, foam and much more. All of our products are of the highest quality.
We pride ourselves in providing superior service. You can call us anytime Monday-Friday 8-5 CST and you will be connected to a LIVE customer service representative ready to assist you. We offer NEXT DAY FREE DELIVERY within our local delivery area with a low minimum order of only $150.